2021-22Annual Report
We are a diverse and equal opportunity employer. We ensure that individuals of all age, religion, race, region, ethnicity, gender, ability and sexual orientation work collectively in an environment that flourishes on originality.
We follow inclusive talent practices in all facets, be it hiring, training, promotion, leadership or employee benefits. Our talent acquisition process ensures no discrimination of any kind and is contributing to workforce diversity as well as enabling wide geographical spread. Fair and equal compensation is ensured for all employees in compliance with minimum wage requirements.
We recognize the right to freedom of association and collective bargaining. We have people representatives to address employees’ concerns and issues. We have an Association for Officers (permitted members are Officers up to Scale III) and a Union for members of Award Staff, recognised by the Management.
Women participation remains an important focus to create a strategic differentiator. We have programs targeted at retaining women, optimizing their capabilities, giving them a safe and secure work environment, and providing them learning, development and leadership platforms. Employees are educated and sensitized on the provisions of The Sexual Harassment of Women at Workplace. Further, we have Internal Complaints Committee at all Zones and at the Head Office comprising senior women employees and a member from NGOs or Associations committed to the cause of women.
of the workforce is women
of our 1,282 general banking branches, are headed by women
from 20 states and 200 campuses across India
of the 805 new hires are women
Engaged employees are key to business excellence. Remaining at the forefront of supporting them, we provide them various benefits and undertake various engagement and welfare programs. We also have various listening avenues for identifying and devising necessary supportive measures.
Employees after retirement are attuned to facing various emotional and financial challenges. Our Odyssey programme is dedicated to helping employees nearing retirement for preparing for a change in life as well as providing them various financial (like tax planning) and well-being support. We further provide them various retirement benefits – medical cover with a portion of premium borne by Bank, 1% additional interest rate on deposits and discounted personal loans. We also have an exclusive digital portal for pensioners to help with submission of Digital Life Certificate, accessing pension records and downloading Form 16 among others.
Our Diya welfare scheme focuses on providing financial assistance to family grieved by the unfortunate loss of employee for their immediate needs.
Across the COVID-19 waves, we put topmost priority on the safety and well-being of employees. Across all zones/ regions COVID-19 Help Desks were set and Crisis Management Teams formed. Zonal leaders were authorized to take decisions on matters depending on the local requirements/adhering to the local guidelines. Special consideration was given to employees needing special care like seniors, expecting mothers and those with challenging health issues.
Sustained employee skill building is key to their career development and driving organizational productivity. Focused on this, we have run multiple training/learning solutions targeted at diverse outcomes. These include (a) Instructor-led training programs in functional domains and soft skills (b) Self-paced e-learning and micro-certification programmes (c) Capacity building certifications support (d) MOOC Partnerships (e) Executive coaching support (f) Mentoring, (g) Communication clubs (h) Awareness programs and knowledge-sharing sessions on diversity, inclusion, sustainability etc. (i) Institutional training and more.
Trainees
total person-hours
unique employees trained
average training hours per employee, i.e. 5.2 person-days/employee
We conducted multiple pan-India engagement activities such as athletics and sporting events, engagement meetings and photography contest among others. These events helped rev up the energy levels, morale and positivity alongside driving bonding among employees and their families. Further, we have crafted various rewards and recognition programs for identifying and recognising teams/employees with outstanding and inspiring qualities. These include: i) Customer Service Champion-Team Excellence Award for branches, ii) Talent Champion Awards for recognizing individuals who have brought accolades or have been recognised in external events, iii) Engagement Champion for Best Engaged Team.
We are encouraging our employees to champion sustainability efforts by providing them concessional interest rates for purchase of electric vehicles and for installing solar panel and rainwater harvesting structures. We are also spreading awareness with programs (observed on Founder’s Day) that ensured responsible social involvement of employees in ESG and sustainability relevant projects.