Federal Bank - The National Pension System

Invest Today. Relax Tomorrow.

Invest in the National Pension System (NPS), a market-linked, defined-contribution retirement savings system regulated by the Pension Fund Regulatory and Development Authority (PFRDA), to build long-term wealth, secure your financial future, and enjoy tax benefits today.

With Federal Bank, opening an NPS account is simple and hassle-free. Enjoy the advantages of tax benefits, market-linked growth, and flexible investment choices tailored to your financial goals and risk appetite. Whether you are a salaried professional, self-employed entrepreneur, or a young investor, NPS empowers you to create the retirement life you deserve.

 

Start planning today, so tomorrow is filled with freedom, comfort, and financial security. Federal Bank NPS – Your partner in building a worry-free retirement.

 

NPS Individual

NPS Individual is a smart and flexible retirement savings solution designed for individuals aged 18 to 85 years. Whether you're just beginning your career, self-employed, or planning for a financially independent retirement, NPS helps you build a retirement corpus through disciplined investing while enjoying potential tax benefits.

NPS Vatsalya (for minors)

NPS Vatsalya is a pension and long-term savings scheme designed for children up to 18 years of age, helping parents and guardians build a strong financial foundation for their child's future. With the power of disciplined investing, flexible contributions, and market-linked growth opportunities, every contribution made today can help create a brighter tomorrow.

NRI NPS

Stay Connected to India, While Building Your Retirement Future! NRI NPS is a smart retirement savings solution designed for Non-Resident Indians aged 18 to 85 years, helping you build a secure retirement corpus while staying connected to India's growth story. With flexible contributions, professional fund management, market-linked returns, and attractive tax benefits (as per applicable regulations), NPS offers a simple and cost-effective way to plan for your financial future.

NPS Sanchay

NPS Sanchay is a flexible long-term savings and retirement solution designed to help you build wealth systematically while working towards your future financial goals. With professional fund management, market-linked growth opportunities, flexible contribution options, and a low-cost structure, NPS Sanchay empowers you to create a strong financial cushion for the years ahead. Whether you're planning for retirement, financial independence, or long-term wealth creation, NPS Sanchay helps turn small, regular investments into a meaningful corpus over time.

Corporate NPS

Corporate NPS is a smart retirement planning solution that helps employees build a secure financial future while enabling organizations to enhance their employee benefits portfolio. With disciplined retirement savings, professional fund management, flexible investment choices, and potential tax benefits for both employers and employees, Corporate NPS is a win-win solution for long-term financial well-being. Help your employees prepare for tomorrow while strengthening workplace financial wellness today.

Federal Bank PoP Details

POP Name : The Federal Bank Ltd.

POP Reg No. : POP87102018 / 5000601

Grievance Redressal

Grievance Redressal for NPS Subscribers

The bank recognizes that promptly and effectively managing complaints and grievances, as well as implementing timely corrective and preventive actions to improve processes, is vital for providing exceptional customer service to all customer segments.

To address any grievance, NPS subscribers may kindly send an e-mail to us to: npsapy@federal.bank.in

Frequently Asked Questions

1. What is National Pension System?

National Pension System (NPS) is a defined contribution pension scheme. NPS is voluntary for subscription by an individual to make contributions to his/her Individual Pension Account during the working life for creating a pension corpus from which regular income will be generated after retirement.

NPS is mandatory for Central Government recruits w.e.f. 1 January 2004 (except armed forces), replacing the earlier defined benefit pension scheme and has subsequently been adopted by most State Governments.

2. What are the features of NPS?
  • Regulated: NPS is regulated by PFRDA, established through an Act of Parliament (PFRDA Act 2013).
  • Pension for All: Can be voluntarily subscribed by any Indian Citizen (resident/non-resident/OCI).
  • Low Cost: NPS is one of the lowest cost pension schemes in the world.
  • Flexible: Choice of PoP, CRA, Pension Fund and Asset Allocation.
  • Portable: Account can be transferred across employment and locations.
  • Tax Efficient: Tax incentives available under the Income Tax Act, 1961.
  • Optimum Returns: Market-linked returns based on subscriber choices.
  • Transparent: 24x7 online account access and public disclosures.
3. Who all are eligible to join NPS?
  • Any Indian Citizen (resident or non-resident) and Overseas Citizen of India (OCI).
  • Aged between 18 and 85 years.
  • Compliant with Know Your Customer (KYC) norms.

Hindu Undivided Families (HUFs) and Persons of Indian Origin (PIOs) are not eligible. NPS is an individual pension account and cannot be opened on behalf of a third person.

4. I have subscribed to EPF / PPF / Superannuation Fund / Provident Fund. Am I eligible to join NPS?

Yes. NPS can be voluntarily subscribed along with any other pension scheme. However, an individual cannot have multiple NPS accounts.

5. How much pension will I receive in NPS?

The pension amount depends on total contributions made, accrued returns, and the portion of corpus utilized for annuity purchase from an empanelled Annuity Service Provider (ASP).

There is no implicit or explicit assurance of benefit under NPS and investments are subject to market risks.

6. What is All Citizen Sector? NPS caters to which sectors?

NPS caters to Central Government Sector, State Government Sector, Corporate Sector, and All Citizen Sector. Individuals voluntarily subscribing to NPS are categorized under the All Citizen Sector.

7. What is the structure of NPS? Why are there different intermediaries?

NPS has a unique unbundled architecture wherein each intermediary such as PoP, Pension Fund, CRA, Trustee Bank, ASP, Retirement Advisor, Custodian and NPS Trust performs a specialized role assigned by the regulator.

This structure safeguards subscribers' interests and keeps operational costs at a minimum.

9. How can I open an NPS account?

An NPS account can be opened through:

  • Points of Presence (PoP) registered with PFRDA in online or physical mode.
    • Acts as the first point of contact.
    • Provides registration, KYC, contribution, account update, withdrawal, and grievance services.
  • Online platforms (myNPS and NPS Vatsalya).
  • Federal Bank Website → Personal → Products → Open NPS Online.
10. What are the types of accounts in NPS?

There are two types of accounts under NPS:

  • Tier-I: Default pension account with tax benefits.
  • Tier-II: Optional investment account available with an active Tier-I account.
11. What are the features of Tier-I and Tier-II accounts?
Tier-I Tier-II
Individual Pension Account Optional account requiring Tier-I
Withdrawal as per rules Unrestricted withdrawals
Minimum Contribution ₹250 Minimum Opening Contribution ₹250
Minimum Annual Contribution ₹1,000 Minimum Contribution ₹250
Tax benefits available No tax benefits
Eligible for Citizens aged 18–85 years NRIs/OCIs not eligible
Choice of Pension Fund and Investment Pattern Choice of Pension Fund and Investment Pattern

* Subscriber can select different Pension Funds and Investment Options for Tier-I and Tier-II.

12. What documents are required to open an NPS account?

For Residents:

  • Photograph, PAN, Address Proof and Bank Account Proof.

For NRIs/OCIs:

  • PAN, Passport/OCI Card, Address Proof and NRE/NRO Account Proof.
13. What choices need to be exercised while opening an NPS account?
  • Point of Presence (PoP)
  • Central Recordkeeping Agency (CRA)
  • Pension Fund
  • Investment Choice
    • Active Choice (E/C/G/A)
    • Auto Choice (LC25, LC50, LC75)
14. How often can I change the choices I have made?
  • PoP – Anytime
  • CRA – Twice a year
  • Pension Fund – Once a year
  • Investment Choice – Four times a year
15. How do I know the status of my NPS application?

You will receive an acknowledgement number, welcome kit and confirmation by registered email.

16. What is PRAN?

PRAN (Permanent Retirement Account Number) is a unique account number that remains unchanged throughout life.

17. How do I access my account?

Through PoP, CRA website/mobile application, or toll-free support.

18. How can I contribute and how is it invested?

Contributions can be made through PoP or online channels and are invested based on the chosen investment pattern.

19. How are contributions invested?
  • E: Equity
  • C: Corporate Bonds
  • G: Government Securities
  • A: Alternate Assets
20. What if I don't meet the minimum contribution?

Your account may become frozen and can be reactivated through the nearest Federal Bank branch.

21. How to change account details?

Submit Form S2 / ISS through the PoP with supporting documents.

22. How do I track investment performance?

Investment details can be viewed through CRA login and account statements.

23. How do I evaluate NPS investments?
24. When can I withdraw my money from NPS Account?

You can withdraw from your NPS account in the following ways:

Partial Withdrawal (for specific reasons)
  1. Before 60 years of age / Superannuation (whichever is later):
  2. Frequency: Maximum 4 times
  3. Minimum Interval: 4 years between two withdrawals
  4. Post 60 years of age / Superannuation (whichever is later):
  5. Frequency: Not Applicable
  6. Minimum Interval: 3 years between two withdrawals

Partial withdrawals are subject to eligibility criteria, limits, frequency, and documentary requirements prescribed by PFRDA from time to time.

Premature Withdrawal
  • Permitted any time before attaining 60 years of age.
  • If corpus is less than ₹5 lakh, the entire amount can be withdrawn as lump sum.
  • If corpus exceeds ₹5 lakh, up to 20% can be withdrawn as lump sum and at least 80% must be utilized for annuity purchase.
Normal Withdrawal
  • Permitted on or after attaining 60 years of age.
  • Up to 80% of corpus can be withdrawn as lump sum and at least 20% must be utilized for annuity purchase.
  • If corpus is less than ₹8 lakh, the entire amount can be withdrawn as lump sum.
Additional Options
  • Continue in NPS up to 85 years of age.
  • Defer lump sum withdrawal or annuity purchase up to 85 years of age.
On Death
  • Nominee or legal heir may withdraw the entire corpus or opt for annuity purchase, as permitted under regulations.
25. What if I don't want to exit from NPS at 60 years of age?

Your NPS account continues automatically up to 85 years of age. You may choose to exit at any time before attaining 85 years. Exit becomes mandatory at 85 years of age.

26. What are the specific reasons or conditions for partial withdrawals?
  • Higher education of children.
  • Marriage of children.
  • Purchase or construction of a residential house.
  • Treatment of specified illnesses.
  • Disability greater than 75%.
  • Skill development or self-development activities.
  • Establishment of own venture or start-up.
27. How to request withdrawals from NPS Account?
  • Online through NPS login credentials.
  • Offline through the Point of Presence (PoP) by submitting the prescribed forms and supporting documents.
28. How do I decide the Annuity Service Provider (ASP) and plan for receiving pension?

Annuity Services are financial products that provide pension payouts at guaranteed intervals (monthly, quarterly, half-yearly or annually) for a specified period based on the annuity purchased.

The following Annuity Service Providers (ASPs) are empanelled with PFRDA:

  • Life Insurance Corporation of India (LIC)
  • SBI Life Insurance Co. Ltd.
  • ICICI Prudential Life Insurance Co. Ltd.
  • HDFC Life Insurance Co. Ltd.
  • Bajaj Allianz Life Insurance Co. Ltd.
  • Star Union Dai-ichi Life Insurance Co. Ltd.
  • Edelweiss Tokio Life Insurance Co. Ltd.
  • IndiaFirst Life Insurance Co. Ltd.
  • Canara HSBC Life Insurance Co. Ltd.
  • Kotak Mahindra Life Insurance Co. Ltd.
  • Max Life Insurance Co. Ltd.
  • Tata AIA Life Insurance Co. Ltd.
  • PNB MetLife India Insurance Co. Ltd.
  • Shriram Life Insurance Co. Ltd.
  • Aditya Birla Sun Life Insurance Co. Ltd.

Common NPS Annuity Options

  1. Life Annuity
    • Pension is paid throughout the lifetime of the subscriber.
    • Payments cease upon the subscriber's death.
    • No amount is returned to nominees.
  2. Life Annuity with Return of Purchase Price (RoP)
    • Regular pension is paid throughout the subscriber's lifetime.
    • Upon death, the original purchase price is returned to the nominee or legal heir.
  3. Joint Life Annuity (100% to Spouse)
    • Pension is paid to the subscriber during his/her lifetime.
    • After the subscriber's death, the spouse receives 100% of the pension for life.
  4. Joint Life Annuity with Return of Purchase Price
    • Pension continues to the spouse after the subscriber's death.
    • After the demise of both subscriber and spouse, the purchase price is returned to the nominee.
  5. Family Income Annuity Option
    • Pension is paid sequentially to eligible family members such as subscriber, spouse and parents (as applicable).
    • After the last beneficiary's death, the purchase price is returned to the nominee or legal heir.
29. How will I receive my pension?

Pension will be paid directly by the selected Annuity Service Provider (ASP) according to the annuity plan purchased by the subscriber.

30. What are the rules for withdrawal from Tier-II account?
  • No withdrawal restrictions. Funds can be withdrawn at any time.
  • Tier-II balance can be transferred to Tier-I account (one-way transfer only).
  • Upon closure of Tier-I account, the Tier-II balance is also transferred to the subscriber's bank account.
31. Whom should I approach if I have a complaint / grievance?
  • Submit a complaint online through the Central Grievance Management System (CGMS) using your NPS login.
  • Intermediaries are required to resolve grievances within 30 days.
  • If dissatisfied with the resolution, the grievance may be escalated through the prescribed mechanism.
32. What is the difference between Common Schemes and Pension Schemes under NPS?
  • Common Scheme: Refers to the standard NPS framework where subscribers choose the investment allocation through Active Choice or Auto Choice. It is designed to be simple and suitable for most investors.
  • Pension Scheme: Refers to the individual investment schemes managed by Pension Fund Managers in which NPS contributions are invested for retirement corpus creation under the Multiple Scheme Framework.
33. Tax Rules under NPS
Tier-I Account
Section 80CCD(1) – Own Contribution
  • Deduction available for contributions made to NPS Tier-I account.
  • For salaried employees: up to 10% of Basic Salary + Dearness Allowance (DA).
  • For self-employed individuals: up to 20% of Gross Total Income.
  • Included within the overall limit of ₹1.5 lakh under Sections 80C, 80CCC and 80CCD(1).
  • Available under the Old Tax Regime.
Section 80CCD(1B) – Additional ₹50,000 Deduction
  • Additional deduction of up to ₹50,000 over and above the ₹1.5 lakh limit.
  • One of the key tax benefits available under NPS.
  • Applicable only for Tier-I contributions.
  • Generally available under the Old Tax Regime.
Section 80CCD(2) – Employer Contribution
  • Employer contribution to NPS is eligible for deduction.
  • Available under both Old and New Tax Regimes.
  • Deduction can be claimed up to 14% of Basic Salary + Dearness Allowance (DA), subject to applicable provisions.
Tier-II Account
  • No tax benefits are available on contributions.
  • Returns and gains are taxable as per the applicable income tax provisions and the individual's tax slab.

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Disclaimer
“Federal Bank acts as a Point of Presence registered with PFRDA for facilitating NPS subscriber onboarding and permitted subscriber services. The Bank does not manage the pension funds, determine investment returns or provide any assurance regarding returns or pension amount.”

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